Deskstory

We provide a limited warranty on our products against defects in materials and workmanship for 2 year from the date of purchase. The warranty does not cover damage resulting from exposure to extremes in temperature or humidity, neglect, accidental wear and tear, unauthorised repair, abuse or misuse of the product. The colour of products are vary when seen online.

Ergocollections.com & its affiliates will not accept any return or issue credit if the purchaser is not satisfied with the product colour. This warranty is limited to the repair or replacement of the product, or providing product of equivalent type and quality if a replacement is unavailable. Repair or replacement shall be authorised only when it is proven by the customer service representative that the product is malfunctioning due to manufacturing defects. In the case of defects, a claim can be made through enquiring directly with us. A decision will then be made at our sole discretion if the aforementioned defects will be covered under this limited warranty.

If the desk is covered by this limited warranty, we will either replace the defective desk, or bear the costs incurred for repair, labor, spare parts, as well as commute. We will remain to be the rightful decision maker and at our sole discretion, determine what constitutes the necessary replacement for a defective desk.